Who is GBC?

At the Bank, we approach our work with trust in one another, a disciplined focus on long‑term outcomes, a people‑centric mindset, and a drive for innovation in everything we do. This approach shapes how we navigate opportunities, solve challenges, and fulfill our purpose. It also serve as the foundation for our commitments to the environment, to social impact, and to strong governance, which reflect how we put these principles into action every day.

Our commitment to the environment 

We support efforts to preserve a natural environment with clean air, water, and soil, to maintain and improve biodiversity, and to responsibly transition the world to carbon neutrality. We are committed to reducing our environmental impact through sustainable business practices, including resource conservation and waste reduction. Our goal is to leave the environment in a better state for future generations.

Our commitment to social impact 

We celebrate the diversity of our world, and we are committed to creating an inclusive, equitable, and accessible workplace. We value people as individuals and for their contributions to our purpose and mission, irrespective of their racial, sexual, or religious identity. We recognize that diverse perspectives are important for solving problems and achieving our purpose and mission. We provide valuable insurance products that offer peace of mind to our customers and banking products that offer our customers the means to achieve their aspirations. We provide meaningful and dignified employment for our employees, ensuring they have opportunities for growth and recognition. Our commitment extends to the broader community, where we engage in volunteer and philanthropic activities that create positive social impact.

Our commitment to good governance 

We are a multi-generation family business, and as such, we have a long-term perspective. We set ambitious goals, strive for excellence, and are continuously improving. We are thoughtful in our decision-making, critical in our thinking, and embrace a diversity of opinions. We build consensus through reasoned debate, and we align goals with strong communication and appropriate incentives. We are transparent and honest, and we hold each other accountable. We are committed to prudent risk management, recognizing that every individual, from entry-level employees to board members, plays a vital role in identifying, assessing, and mitigating risks. We are committed to strong, independent oversight and assurance.

Message From the President

General Bank of Canada is a remarkable success story in Canadian banking. As one of Canada’s very few privately held banks, we are driven by a spirit of innovation and a commitment to excellence that has been part of our DNA since our inception. We have built a successful business by focusing on our deep relationships and our entrepreneurial spirit. Our unique combination of the stability of a traditional bank with the excitement of building a new kind of bank creates a vibrant workplace where both worlds coexist seamlessly.

The people who work at the Bank are the key ingredient to our success. Our employees care deeply about our purpose, take pride in our accomplishments and contribute to our success. We are a diverse group that represents cultures and backgrounds from all walks of life and all around the world. We are a small bank that values the connections with our communities and with each other.

We also know that being a banker also means being a life partner, a parent, a coach, an athlete, or a community volunteer. We know that great humans make great employees and that the lives of our employees extend far beyond the walls of our business. We do our best to support you in growing the life you want to live and equally, we know we can count on you to help our business succeed. We are certified as a Great Place to Work, and it matters to us greatly that we deliver an exceptional experience for our employees.

We invite you to explore the exciting opportunities at General Bank of Canada. Together, we can make a meaningful impact and drive innovation in the financial services industry.

Eric Dillon
President, General Bank of Canada

Why choose GBC?

At General Bank of Canada, we redefine what it means to be a bank. We blend the robust structure of a regulated financial institution with the dynamic spirit of a startup. This unique combination allows us to offer an unparalleled experience in the banking industry.
Joining our team means diving into a world where you can master financial systems, navigate regulatory compliance, sharpen your risk management skills, and excel in customer service. You’ll also develop a keen financial and digital acumen, all while being part of an innovative and entrepreneurial environment.
We’re not just any bank; we’re a cool bank. Our dual nature—combining the stability of a traditional bank with the excitement of a startup—creates a vibrant workplace where both worlds coexist seamlessly. At General Bank of Canada, we offer more than just a job; we offer a thrilling career path that breaks the mold of conventional banking.

1

Certified Excellence

For six consecutive years, General Bank of Canada has proudly earned the certification as a Great Place to Work. Our commitment extends beyond transforming banking; we strive to make a meaningful impact in the communities we serve.
In 2025, we were honored to be named one of the top 25 Best Workplaces in Canada. Our accolades don't stop there; we have also been featured on several prestigious lists:
• 2025 Best Workplaces for Mental Wellness
• 2025 Best Workplaces with the Most Trusted Executive Teams
• 2024 Best Workplaces in Alberta
2

More Than a Paycheque

At General Bank of Canada, we offer more than just a paycheque; we provide the opportunity to build your career and elevate it to new heights. As an employee, you’ll thrive in a supportive environment where your contributions truly make a difference. We are committed to building a bank that invests in innovation and transformation.
We haven’t forgotten about the paycheque though. We offer a comprehensive compensation package including:
- Competitive base salary
- Group benefits
- Matched retirement savings plan program
Our group benefits ensure you and your dependents are covered for extended health, dental, and vision care. Additionally, we provide flexible spending accounts, replenished annually, to help cover additional medical and wellness expenses.
3

Community Engagement

Since 1969, our ongoing partnership with United Way has fueled volunteer initiatives, fundraising, and community future programs that truly change lives. When you join our team, you’re contributing to a where innovation and community go hand in hand.
4

Mental Wellness

Recognized as one of the Best Workplaces for Mental Wellness in 2025, we take mental health seriously. That's why we offer additional coverage for mental health practitioners and a dynamic employee assistance program.

Are You Our Next Employee?

Since 2022, General Bank of Canada has seen a remarkable increase in our employee headcount by over 30%, reflecting our continuous expansion and commitment to growth. As we broaden our teams, we are perpetually on the lookout for top talent, actively seeking individuals with diverse backgrounds, experiences, perspectives, and skillsets.

At General Bank of Canada, we are dedicated to building a diverse workforce. We believe that diversity drives innovation and excellence. Rather than adhering to a specific type of candidate, we are looking for individuals who embody the following qualities:

  • Entrepreneurial Spirit: Innovative thinkers who are proactive and driven by a passion for growth and development.
  • Adaptability: Professionals who can thrive in both structured and dynamic environments, seamlessly blending tradition banking stability with startup agility.
  • Customer-Centric Approach: Individuals who prioritize customer satisfaction and process strong interpersonal skills to foster lasting relationships.
  • Trustworthiness and Discipline: Reliable and ethical candidates who demonstrate discipline in their work and decision-making process.
  • Innovative Thinking: Forward-thinkers who can contribute to pioneering banking solutions and drive our digital transformation.
  • Community Engagement: Passionate individuals who are committed to community involvement and volunteerism, aligning with our values of making a meaningful impact

Perks of Working at GBC

At General Bank of Canada, we provide a thrilling career path that breaks the mold of conventional banking. Be part of a team that values diversity, innovation, and community engagement, and help us redefine what it means to be a bank. Additional perks of working at the Bank include:

  • Generous paid time off to promote healthy work-life harmony.
  • Collaborative work environment where your voice and opinions are valued.
  • Exclusive employee perks which include discounts for various products and services.
  • Beautiful downtown office location with an onsite gym and Edmonton’s best rooftop patio.
  • Engaging social events each month, offering unique experiences and opportunities to connect with colleagues, meet new people and enjoy some fun.
  • Professional development and tuition support to help you advance your career.
  • Welcoming teams that celebrate diversity and prioritize inclusion.
  • Give back to your community. As a proud partner of the United Way, we offer numerous initiatives throughout the year for you to get involved and make a meaningful impact.
  • Make an impact. Join one of our employee-led committees to develop leadership skills, expand your network and contribute to our strong corporate culture.

Doing the Right Thing

At General Bank of Canada, our commitment to diversity, equity, inclusion, and accessibility goes beyond mere compliance; it is a fundamental aspect of our ethos. We believe that investing in these principles is not only the right thing to do, but it is essential for driving innovation and fostering a culture of inclusion. As proud equal-opportunity employers, we are dedicated to creating a welcoming and supportive environment for all employees.

We are committed to building a workforce that mirrors the rich diversity of our communities and customers. To uphold this commitment, we have published an Accessibility Plan and Pay Equity Plan, ensuring we actively work to dismantle systemic barriers. Accessibility is a cornerstone of our dedication to diversity, equity, and inclusion. Our goal is to ensure that every candidate has an equal opportunity to succeed during the interview process, and we are prepared to provide accommodations as needed. If you require an accommodation, please reach out to our HR team directly at HR@generalbank.ca.

We welcome and encourage applications from individuals of all backgrounds and abilities, including those who are underrepresented in the financial services industry. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status. At General Bank of Canada, we believe that diversity drives innovation and fosters a culture of inclusion, making us stronger and more resilient as an organization.

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